COVID-19 SHIPPING UPDATES

Shipping & Returns


COVID19 SHIPPING UPDATES:

Thank you to everyone who's been shopping with us throughout this pandemic. We understand these are uncertain times and we appreciate the continued love & support.

Due to safeguards in place to prioritize the health and safety of our team and products, orders are anticipated to be delayed. See below for our shipping policy.

SHIPPING POLICY:

  • Orders can take 1-2 weeks to fulfill. Once fulfilled, orders may take an additional 1-2 weeks to ship as we follow the CDC guidelines and continue to take extra safety measure.
  • Shipping times reflect after the order has been fulfilled and picked up by USPS.

RETURN POLICY:

  • Merchandise must be returned within 7 days of purchase to be eligible for a FULL refund.
  • Merchandise must be returned in its original condition; merchandise cannot be worn, stained and/or damaged.
  • Customers will be responsible for all shipping costs unless approved by our customer service rep.
  • We must receive the merchandise prior to receiving your refund, please allow up to 5-7 business days for the refund to be processed.
  • All items bought with a discount code are non-refundable.
  • All items that are labeled as "Limited Edition" in their description are non-refundable.

EXCHANGE POLICY:

  • No exchanges. 

 

    Still have questions? Contact us at HELLO@YOSOYAFROLATINA.COM