Shipping & Returns
TERMS & CONDITIONS
I understand and agree to all of these terms and conditions upon purchasing:
- I have read the return & shipping policy page.
- I understand that DUE TO COVID-19 there may be a delay in my delivery. It may take 7-14 business days OR MORE to receive my order.
- I confirm that I have ordered the correct color and quantity.
- I understand that if I change my order during processing that it will cause a delay in my shipping/receiving.
- I confirm that my shipping and email address is correct.
- I understand that Yo Soy AfroLatina is not responsible for any missed or rescheduled deliveries.
- Please allow up to 48 business hours for your order to be processed.
- Please allow 7-14 business days to receive your order.
- Shipping times reflect after the order has been fulfilled and picked up by the mail carrier.
- Merchandise must be returned within 14 days of purchase to be eligible for a FULL refund.
- Merchandise must be returned in its original condition; merchandise cannot be worn, stained and/or damaged.
- Customers will be responsible for all shipping costs unless approved by our customer service rep.
- We must receive the merchandise prior to receiving your refund, please allow up to 5-7 business days for the refund to be processed.
- All items bought with a discount code are non-refundable.
- All items that are labeled as "Limited Edition" in their description are non-refundable.
- NO EXCHANGES
Still have questions? Contact us at HELLO@YOSOYAFROLATINA.COM